SHIPPING POLICY

ALL SALES ARE FINAL.

STANDARD SHIPPING ON LOCAL AND DOMESTIC ORDERS - PLEASE ALLOW 5 - 10 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED AND SHIPPED. UNLESS SPECIFIED MADE-TO-ORDER ITEMS - PLEASE ALLOW 2 - 3 WEEKS FOR DISPATCH. ONCE YOUR ORDER HAS SHIPPED YOU WILL RECEIVE A CONFIRMATION EMAIL CONTAINING GOGO EXPRESS TRACKING INFORMATION.

WE ARE NOT RESPONSIBLE FOR PACKAGES ONCE THEY ARE PICKED UP BY OUR SHIPPING CARRIER. THAT RESPONSIBILITY IS NOW BETWEEN GOGO EXPRESS AND THE CUSTOMER. FOR CLAIMS OR ISSUES REGARDING YOUR PACKAGE DELIVERY, PLEASE CONTACT YOUR LOCAL GOGO EXPRESS CUSTOMER SERVICE PROVIDER. CUSTOMERS ARE RESPONSIBLE FOR BEING AT THE DELIVERY LOCATION ON THE SCHEDULED DELIVERY DAY.

PLEASE VERIFY THAT YOUR SHIPPING ADDRESS IS CORRECT AND INCLUDES APARTMENT/UNIT NUMBERS IF NECESSARY. WE ARE NOT LIABLE FOR LOST OR STOLEN PACKAGES. ITEMS DELAYED IN TRANSIT ARE BEYOND OUR CONTROL AND MUST BE ADDRESSED WITH GOGO EXPRESS.

CHANGING SHIPPING ADDRESS:
SHIPPING ADDRESSES CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE ADDRESS ENTERED AT THE TIME OF ORDER.

ORDER CANCELLATION:
ONCE AN ORDER IS PROCESSED, WE CANNOT CANCEL OR MODIFY THE SHIPMENT.

ORDER TRACKING:
ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR GOGO EXPRESS TRACKING INFORMATION.

EXCHANGE POLICY:
ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES, UNLESS THERE IS AN ERROR CAUSED BY THE SHIPPER. DUE TO THE LIMITED NATURE OF OUR PRODUCTS, WE CANNOT PROCESS EXCHANGES FOR INCORRECT SIZES, SO PLEASE CHECK OUR SIZING CHART CAREFULLY.

RETURN POLICY:
NO RETURNS OR EXCHANGES – ALL SALES ARE FINAL.

SHIPPING COURIER: GOGO XPRESS
NCR ₱85
LUZON ₱140
VISAYAS ₱160
MINDANAO ₱180

METRO MANILA: 2 – 4 WORKING DAYS
PROVINCIAL: 5 – 7 WORKING DAYS

NOTE: DELIVERY MAY BE DELAYED DURING HOLIDAYS OR BAD WEATHER.